Common Questions

Welcome to our FAQ section! Here, you'll find answers to the most common inquiries about our vacation rentals. We aim to clear up any questions you might have, ensuring a smooth booking experience. If you need further assistance, don’t hesitate to reach out!

Our house comes fully equipped with essential amenities such as Wi-Fi, kitchen facilities.

Bathroom

  • Bath
  • Hairdryer
  • Cleaning products
  • Shampoo
  • Conditioner
  • Body soap
  • Hot water
  • Shower gel
     

Bedroom and laundry

  • Washing machine
  • Tumble dryer
  • Essentials
    Towels, bed sheets, soap and toilet paper
  • Hangers
  • Bed linen
  • Room-darkening blinds
  • Iron
  • Clothes storage
     

Entertainment

  • TV
  • Books and reading material
     

Family

  • Cot
  • Board games
     

Heating and cooling

  • Heating
     

Home safety

  • Smoke alarm
  • Carbon monoxide alarm
  • Fire extinguisher
     

Internet and office

  • Wifi
  • Dedicated workspace
     

Kitchen and dining

  • Kitchen
    Space where guests can cook their own meals
  • Fridge
  • Microwave
  • Cooking basics
    Pots and pans, oil, salt and pepper
  • Crockery and cutlery
    Bowls, chopsticks, plates, cups, etc.
  • Mini fridge
  • Freezer
  • Dishwasher
  • Cooker
  • Oven
  • Kettle
  • Coffee maker
  • Wine glasses
  • Toaster
  • Blender
  • Coffee
     

Parking and facilities

  • Free parking on premises

 

Services

  • Pets allowed
    Assistance animals are always allowed
  • Self check-in

Cancellation Policy

Reservations cancelled more than 30 days prior to check-in are eligible for a 50% refund of the total booking amount.

Reservations cancelled within 30 days of the check-in date are non-refundable.

No refunds will be issued for late arrivals, early departures, or no-shows.

By confirming the reservation, guests acknowledge and accept this cancellation policy.

Simply click on any of the Book Now buttons to go through to our booking system.

Pet Policy

We welcome up to 2 well-behaved dogs per stay. A pet fee of £25 per dog, per stay, applies.

To help maintain an allergy-friendly environment for all guests, dogs are strictly not permitted on beds or sofas at any time.

Guests are responsible for cleaning up after their pets and for any damage caused during their stay.

Failure to comply with the pet policy may result in additional cleaning or damage charges.

We are happy to accommodate special requests! Please contact us in advance, and we will do our best to meet your needs.

The driveway can fit 5 cars or 4 work vans.

We always do our best to accommodate early check-ins and late check-outs whenever possible. Availability depends on whether we have guests arriving or departing on the same day as your stay.

To maximise our guests’ time at the property, we offer a 3:00pm check-in and an 11:00am check-out, which gives our cleaning team a limited 4-hour turnaround window. For this reason, extensions may not always be possible.

However, please feel free to enquire — if we can accommodate your request, we’ll be happy to do so.